How many of your bike carriers can be placed on a roof rack?
Up to two WHEELSUP carriers can be placed on a roof rack.
Is the bike carrier suitable for all bikes?
The carrier is suitable for all types of bicycles - mountain, road, downhill, carbon fiber.
Can putting the bike upside down damage the brake system?
No. It is even recommended to put your bike upside down before riding, because it lubricates the seals.
How do I determine the distance between the car roof beams?
The distance is determined by the distance between the bike grips and the bike seat, but you have the option to move the seat holder of the carrier back and forth to perfectly fit your bike to the bike carrier.
Does the carrier touch the chassis?
Bicycle carrier does not touch the frame because the carrier holds the grips and seat.
What is the maximum weight the bicycle carrier can carry?
The maximum weight is 18kg.
Do I need a roof rack for your bike carrier?
Yes. Our carrier is a rooftop carrier that connects to the roof rack.
How many bicycles can be mounted on one Wheelsup carrier?
One bike can be mounted on one Wheelsup carrier.
How do I install my bike carrier?
You can download the installation instructions from the link to the manual on our website.
Is your carrier suitable for carbon bikes?
Yes. The Wheelsup carrier is perfectly suitable for carbon bikes, because the bicycle carrier does not touch the frame.
I lost the key to the bike carrier. What can I do?
You can buy parts from the Parts and Accessories section.
Can I install the bike carrier by myself?
Yes. Our bike carrier is DIY.
Could there be a problem with your bike carrier in a carwash?
No. The carrier surface does not interfere with the carwash.
Do I have to keep the lockers and strap on the carrier when I finish cycling?
No. You can remove the parts and leave the carrier with minimal space and wind resistance.